Shipping Policy

Shipping Policy

We work hard to get your pet products delivered fast, safely, and reliably. Here's everything you need to know about shipping with us:

🚚 Order Processing Time

All orders are processed within 3-5 business days. You’ll receive a tracking number via email as soon as your order ships.

🌎 Shipping Time frames

Note: These are estimates. Shipping times may vary slightly due to customs, holidays, or courier delays.

📦 Shipping Costs

We offer free shipping on all orders over $[insert amount here].
Orders under that threshold may incur a small flat-rate shipping fee calculated at checkout.

✈️ Express Shipping

Need it faster? We offer express shipping options to select countries. Rates and availability are shown at checkout.

📬 Tracking Your Order

Once your order is shipped, you’ll get a tracking number via email. You can track your shipment directly through our Track Your Order page.

📦 Partial Shipments

In rare cases, if you order multiple items, they may arrive in separate packages to speed up delivery. Each item will have its own tracking number.

⚠️ Shipping Delays

We are not responsible for delays caused by:

• Weather

• Customs clearance

• Carrier-related issues

We’ll always do our best to keep you updated if any delays occur.

🤝 Fulfilled by Zendrop

Our products are fulfilled by Zendrop, a reliable logistics partner that specialises in global drop shipping. This helps us maintain consistent delivery times and ensure customer satisfaction.